We've tried our best to give you all the information you need to help you feel comfortable with making us your wedding day beauty team! Below are a few questions other brides in the past have had to help them be 110% sure they've made the perfect choice.
What happens if my stylist/makeup artist is unable to come on my wedding day?
We have a team of over 25 stylists and a back up plan. Your stylist/artist takes detailed notes at your trial along with photos that are kept on file. In the event of an emergency another team member will cover!
Can I schedule a trial run before I reserve?
Our reservation process is two fold - you put the reservation fee down to hold your date and schedule your trial. We work closely with you to match you with the perfect stylist from our team based on your needs.
We are dedicated to making your vision of how you want to look on your wedding day come true. If for some reason you were not happy with your trial the first time (which you will be happy :o) - we would match you up with another if necessary. You are not obligated to book with us for your wedding day if we can't hold up our end of the deal!
Frequently Asked Questions
Is my wedding date available?
We have a large team of hair stylists and makeup artists. We are capable of accomodating multiple wedding parties in a day. Sold Out dates are listed here:
Current 2016 Sold Out dates: 3/19, 6/25 Getting close: 9/4, 9/24, 10/1,10/15
How far do you travel?
We travel anywhere. Travel fees may apply out side of Chicago/Suburbs and NYC/NJ
Is the stylist/makeup artist that does my trial the same person that comes on my wedding day?
Yes! See FAQ 03
Do you have a minimum service requirement?
Two services or $200 if local. If travel is required please inquire.
What is your cancellation and refund policy?
The Reservation fee is non-refundable should you cancel for any reason. It will get applied toward your final balance on the total of the wedding day services. If you cancel after the trial, you will be responsible for the full cost of the trial. Once the final balance has been paid, there are no refunds. No exceptions.